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Customer Success Manager.

LONDON

Customer Success, Relationship Management, Onboarding, Renewals

FinTech

5+ Years

Up to £90,000

Permanent

Your referral reward
£250

Referment are working closely with one of the world's most exciting FinTech companies whose next generation quant platform is winning the buy vs build battle!

Our clients leading edge technology is consumed by clients across Commodities, Sell Side, Buy Side and Insurance. They have some of the strongest use cases to back up their go to market offering and they hire the brightest minds in FS to make their vision a reality. 

We are looking for a Customer Success Manager with at least 8 years' experience to join their team in London to proactively manage customer relationships from onboarding through to renewals using a robust engagement model. 

If you have the following experience this could be the ideal role for you:
 

  • Experience in Sales, Customer Success or Account Management servicing regulated trading firms
  • Sound understanding of commodities trading along with knowledge of fixed income, FX and derivatives
  • Highly analytical with incredible attention to detail
  • A proactive nature around managing and servicing clients with examples to prove your proactivity

This is an immediate need so if you're interested send through your CV to be considered for the role. 

Not quite right for you? Refer someone you know and be rewarded with up to £500 if your referral lands a first round interview!